Organizational Development Flashcards
7 cards from real MO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Organizational Development flashcards as text
Which OD intervention focuses on improving how groups coordinate tasks across departmental boundaries?
Answer: Intergroup development
Intergroup development targets relationships and workflows between separate departments or units.
In Lewin's Force Field Analysis, 'driving forces' are best described as:
Answer: Pressures that push toward a desired change
Driving forces are positive pressures that support movement toward the desired change state.
A marketing department undergoes 'role clarification' workshops. What OD outcome is primarily targeted?
Answer: Eliminating ambiguity in job responsibilities
Role clarification workshops reduce role ambiguity by explicitly defining each member's responsibilities.
Which term describes the degree to which an organization's culture, structure, and strategy are aligned and mutually reinforcing?
Answer: Organizational congruence
Organizational congruence (or fit) refers to the alignment among culture, structure, people, and strategy.
When using the ADKAR model for change management, what does the 'K' stand for?
Answer: Knowledge
In ADKAR, 'K' stands for Knowledge — understanding how to change and what skills are needed.
Which organizational structure is most appropriate for a marketing firm managing multiple simultaneous client projects?
Answer: Matrix structure
A matrix structure allows staff to report to both functional managers and project managers simultaneously.
Appreciative Inquiry (AI) in OD is distinguished from traditional problem-solving because it:
Answer: Focuses on organizational strengths and positive possibilities
Appreciative Inquiry shifts the focus from problems to strengths, envisioning what the organization does best.