MHA Human Resources Management 2 — Questions and Answers
Question 1: Under the Family and Medical Leave Act (FMLA), how many weeks of unpaid, job-protected leave are eligible employees entitled to per year?
- 6 weeks
- 12 weeks (Correct answer)
- 16 weeks
- 24 weeks
Correct answer: 12 weeks
FMLA provides eligible employees up to 12 weeks of unpaid, job-protected leave per year for qualifying family and medical reasons.
Question 2: Which compensation strategy pays employees above the market median to attract and retain top talent?
- Lag strategy
- Lead strategy (Correct answer)
- Match strategy
- Broadbanding strategy
Correct answer: Lead strategy
A lead strategy sets compensation above the market median to gain a competitive advantage in attracting and retaining high-quality employees.
Question 3: What is the primary purpose of a 360-degree feedback appraisal in healthcare organizations?
- To determine annual salary increases
- To gather performance input from multiple sources including peers, subordinates, and supervisors (Correct answer)
- To comply with Joint Commission standards
- To replace traditional supervisor evaluations
Correct answer: To gather performance input from multiple sources including peers, subordinates, and supervisors
360-degree feedback collects performance input from multiple raters—supervisors, peers, subordinates, and sometimes patients—to provide a comprehensive view of an employee's performance.
Question 4: A hospital's HR department is designing a succession plan. Which group should be the primary focus of succession planning efforts?
- All clinical staff
- Entry-level employees with high turnover
- Key leadership and critical positions (Correct answer)
- Part-time and contract workers
Correct answer: Key leadership and critical positions
Succession planning focuses on identifying and developing internal candidates to fill key leadership and critical positions when vacancies arise.
Question 5: Which federal law requires healthcare employers to provide reasonable accommodations to qualified employees with disabilities?
- Title VII of the Civil Rights Act
- The Americans with Disabilities Act (ADA) (Correct answer)
- The Age Discrimination in Employment Act (ADEA)
- The Fair Labor Standards Act (FLSA)
Correct answer: The Americans with Disabilities Act (ADA)
The ADA prohibits discrimination against qualified individuals with disabilities and requires employers to provide reasonable accommodations unless it causes undue hardship.
Question 6: In healthcare HR, what does the term 'span of control' refer to?
- The number of regulations a manager must comply with
- The geographic area a manager oversees
- The number of subordinates directly reporting to one manager (Correct answer)
- The range of clinical competencies a manager possesses
Correct answer: The number of subordinates directly reporting to one manager
Span of control refers to the number of employees who directly report to a single manager, which affects organizational structure and management effectiveness.
Question 7: Which type of healthcare pay structure groups multiple job grades into fewer, broader salary bands?
- Step-rate system
- Broadbanding (Correct answer)
- Pay-for-performance
- Cafeteria compensation
Correct answer: Broadbanding
Broadbanding consolidates many narrow pay grades into fewer, wider salary bands, providing greater flexibility for lateral movement and career development.
