Business Ethics Flashcards
7 cards from real LPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Business Ethics flashcards as text
A coach is hired by a company to coach a mid-level manager. The HR sponsor asks for a detailed summary of what the manager discussed in sessions. What is the most ethical response?
Answer: Share only the information agreed upon in the three-way contracting conversation
Confidentiality limits and reporting obligations should be agreed upon by coach, client, and sponsor at the start of the engagement.
Which situation best illustrates a conflict of interest for a performance coach?
Answer: Coaching two peers who are competing for the same promotion without disclosure
Coaching competing parties without disclosure can compromise the coach's objectivity and loyalty to each client.
A client reveals during a session that they plan to physically harm a coworker. What should the coach do?
Answer: Follow the confidentiality exceptions in the agreement and notify appropriate authorities
Risk of serious harm to others is a widely recognized exception to coaching confidentiality.
Under the ICF Code of Ethics, what should a coach do when a client's needs clearly fall outside coaching, such as signs of clinical depression?
Answer: Encourage the client to seek support from an appropriate professional
Coaches should recognize the limits of their competence and refer clients to qualified professionals when needed.
A coach receives a generous gift card from a client after a successful engagement. What is the best ethical approach?
Answer: Evaluate whether the gift could create an obligation or appearance of impropriety, following organizational policy
Gifts should be assessed for potential influence or perceived conflict, and organizational gift policies should be honored.
Which practice best demonstrates ethical marketing by a coach?
Answer: Listing credentials accurately and describing realistic outcomes
Ethical marketing requires truthful representation of qualifications and avoiding guaranteed results.
A coach discovers that a client's company is falsifying safety reports. The client is not involved but is aware of it. What is the coach's most appropriate role?
Answer: Help the client explore their options and obligations, including whistleblower channels, while observing legal duties
The coach supports the client's ethical decision-making while respecting legal obligations and the client's autonomy.