FREE ASWB Bachelors Question and Answers
A social worker is MOST successful when assisting a supervisee to use empathic communication while working with clients by:
Both verbal and nonverbal communication can express empathy. In order to help a supervisee, the MOST successful technique is one that can evaluate communication in both areas. Through role playing, the social worker can determine whether the supervisee's verbal and nonverbal cues are consistent. Additionally, it will give the supervisee a chance to practice empathic communication abilities before applying them to clients.
What is the most effective method for getting a client to clarify their statement?
Rephrasing the statement for the client is a useful tactic since it encourages them to view the situation differently.
A supervisee inquires of an agency social worker if he knows of any applicants for a position that is open in the supervisee's program. The sister of the social worker just received her degree and is looking for work. She works incredibly hard and is an excellent student. The social worker ought to
Because there would be a conflict of interest and the supervisee would feel pressured to hire based on the social worker's recommendations, the social worker cannot recommend his sister or her acquaintances to a supervisee. A conflict would arise if the sister was hired into a program that was only loosely under her brother's direct supervision, thus it is not a good idea to have her send in her resume. Any potential conflict of interest should be avoided by the social worker.
The best course of action is to assist the supervisee in identifying additional competent candidates.
Utilizing segmentation is a successful tactic for keeping a large number of clients. Which one of the following is not a consumer segmentation example?
It is not customer segmentation to carry on with business as usual and manage clients in accordance with the procedure.
Businesses will divide up their clientele into several groups and create programs to cater to each group. The organization can better focus on addressing specific demands thanks to needs-based segmentation, which also allows for better resource allocation to solutions that will yield the highest returns.
The 16th Edition' of the 'APICS Dictionary' defines customer segmentation as "the procedures used in marketing that involve classifying a client base into groups of people who are similar in particular ways. With traditional segmentation, client groups are identified based on demographics and traits like attitudes and psychological profiles.
A town has had a crisis. The team of social workers are summoned by the social work administration. What does he say to them?
Social workers ought to be able to help those in need at times of need (clients and municipal authorities).
During a meeting, a social worker requests that a mother and son take turns playing different roles. Most likely, this method is being applied to
Violence and drug and alcohol abuse have a complicated link. Although some substance abusers may commit violent crimes, many of the customers who use drugs and/or alcohol do not have aggressive tendencies. As a result, drug or alcohol abusers frequently commit violent crimes, although those who abuse substances only are less likely to do so. Alcohol or drug misuse is a contributing factor in other crimes like stealing, drunk driving, and other offenses.
Being a good listener is crucial for caseworkers. Which of the following better promotes listening intently?
As a caseworker, you must pay careful attention and demonstrate concern and understanding. The other choices include specifics for demonstrating attention, concern, and empathy.
A teen starts high school and exhibits behavioral issues there. He has problems adhering to instructions and meeting the demands imposed on him academically. A school social worker is suggested for assistance. The best course of action for the social worker is to:
Always take a strengths-based approach and consider the situation from a person-in-environment or ecological perspective. It shouldn't attribute its existence to a client or client system.
Nothing specifically said in the vignette suggests the onset of a psychological disease or a drug use problem. Additionally, it has been suggested that these behaviors predated the commencement of high school or that a learning handicap is to blame for them.
The social worker must first see these issues as being caused by a brand-new workplace with demands and expectations. This adolescent might be struggling with the autonomy and diminished structure that come along with such a change.
Peter works as a caseworker for a small-town charity. He just received a call from a person who threatened to harm themselves. There is no patient here. What ought Peter to do?
Threats of suicide and self-harm must always be treated seriously. While immediately calling for emergency assistance, keep the person at ease.
Which of the following, taken alone, is NOT a significant predictor of adult aggression against others?
Violence and drug and alcohol abuse have a complicated link. Although some substance abusers may commit violent crimes, many of the customers who use drugs and/or alcohol do not have aggressive tendencies. As a result, drug or alcohol abusers frequently commit violent crimes, although those who abuse substances only are less likely to do so. Alcohol or drug misuse is a contributing factor in other crimes like stealing, drunk driving, and other offenses.
A client of a social worker is contemplating leaving her job to launch her own business. The social worker advises the client to identify the benefits and drawbacks of leaving her current position.
Which of the following theories should the client base her decision on, according to the social worker?
The foundation of social exchange theory is the notion that conduct is determined by adding up possible gains and losses. When the alternative is deemed preferable to the present circumstance, such as in a relationship or work, the customer will quit it (rewards outweigh costs).
The remaining response choices are false. Without compelling a client to stop using, the harm reduction model aims to lower the risks connected to dangerous behaviors like substance use. The premise of systems theory is that people are always interacting with their surroundings.
A disturbed 15-year-old named Mario. He always looks for conflicts with other students at school. As a result of stealing from his teacher, he is also on probation. Mario exhibits aggressive conduct toward other people. Which of the following disorders best fits Mario?
Disregarding others is a trait of antisocial personality disorder.
Maniacal and depressive episodes make up bipolar disorder. Depressive episodes continue for at least two weeks, whereas manic episodes last at least four days and bring intense emotional highs.
Focusing issues, trouble managing behavior, and hyperactivity are all symptoms of ADHD.
OCD is characterized by repetitive thoughts and behaviors.
What is the best course of action if you are meeting with a client for the first time and they seem hesitant?
An essential quality of a social worker is patience. The best course of action in this situation is to let the customer voice their views while emphasizing that both sides must put in time and effort.
Peter worries about Miguel, his customer. Recent losses for Miguel include those of his spouse, employment, and family support. Peter worries that Miguel would make an attempt on his life.
Which of the following suicide-related remarks would Miguel say would be the MOST unsettling to hear?
Contrary to expectations, individuals who may attempt suicide frequently report experiencing a sudden uptick in mood. This can mean that the person has decided to terminate their life and is feeling relieved.
The other options are wrong. Miguel should be grieving and likely thinking about his wife. Even while seeing things that aren't there is unsettling, it doesn't necessarily mean that someone may be suicidal.
A community mental health practice's social work supervisor was so busy that he overlooked reminding his student that her evaluation was due tomorrow. What is the manager supposed to do?
When assessments will take place, what data and criteria will be utilized, who will view the results, and how the results will be used should all be made clear to supervisees in advance by supervisors. Supervisors and supervisees should check all materials, including evaluation instruments, supervision notes, and employee reports, before performing evaluations. Following an opportunity for discussion between supervisors and supervisees, documented records of the supervisee's performance and recommendations for improvement should be provided. If the manager failed to inform his student about the evaluation, he ought to reschedule it so that all parties have time to prepare.
The boss shouldn't do distinct official and informal appraisals. An evaluation is a structured method of providing and receiving feedback, not just a formality. The supervisor should find a method to arrange the evaluation within a fair length of time, even if he is extremely busy.
You've been seeing a patient for a while who has been complaining about having a bad headache. What should we do next?
Casework is not the same as medical care. Customers who require medical care must always be recommended.