Quality Assurance and Improvement Flashcards

In a clinical audit cycle, what is the correct sequence of steps?

Answer: Set standards, collect data, analyze, implement change, re-audit

The audit cycle follows: set standards, collect data, analyze against standards, implement change, then re-audit to close the loop.

Which accreditation body sets standards for Australian general practice?

Answer: RACGP Standards for General Practices

The RACGP Standards for General Practices (currently 5th edition) are the benchmark for Australian GP accreditation.

A significant event analysis (SEA) is BEST described as:

Answer: A structured reflective review of events that caused or could have caused harm

SEA is a reflective, blame-free process used by teams to learn from events — whether harm occurred or was a near miss.

Which tool is most appropriate for identifying the root cause of a recurrent medication error in a GP practice?

Answer: Fishbone (Ishikawa) diagram

A fishbone (Ishikawa) diagram systematically maps contributing causes across categories such as people, process, equipment, and environment.

In quality improvement, a 'run chart' is used to:

Answer: Display data over time to detect trends and patterns in a process

A run chart plots measures over time, allowing teams to see whether a process is improving, stable, or worsening.

The Model for Improvement (IHI framework) asks three fundamental questions. Which of the following is NOT one of them?

Answer: Who is responsible if the change fails?

The IHI Model for Improvement asks about aim, measures, and change ideas — accountability attribution is not one of its three core questions.

In the PDSA cycle, the 'Study' phase involves:

Answer: Analyzing data and comparing results to predictions

The Study phase involves reviewing data collected during the Do phase and comparing results to predictions made in the Plan phase.