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Data Integration & Case Management Flashcards

7 cards from real CSA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Data Integration & Case Management flashcards as text
  1. A data page holds a list of US states that is identical for every user of the application. Which scope is most appropriate?

    Answer: Node

    Node scope shares one copy of the data page across all requestors on the node, ideal for static reference data.

  2. Which data page refresh strategy reloads the page once a specified time interval has elapsed since it was loaded?

    Answer: Reload if older than

    The 'Reload if older than' setting refreshes the data page once its contents exceed the configured age.

  3. A list data page of products is already loaded. A developer wants to retrieve one product by ID from that list without calling the source system again. What should be configured?

    Answer: Keyed page access on the list data page

    Keyed page access lets you look up individual entries in a list data page by key without reloading the source.

  4. What is the primary purpose of a savable data page?

    Answer: To write data from the case back to a system of record

    Savable data pages persist data to a system of record, such as a database table or external service.

  5. When a data page sources data from a connector, what is the role of the response data transform?

    Answer: It maps data from the integration layer structure into the application's data model

    The response data transform maps the connector's response into the data class properties the application uses.

  6. A shipping address must reflect the customer's address at the time the order case was created, even if the customer later moves. How should the data reference field be configured?

    Answer: Copy data from a data page

    Copying data from a data page stores a snapshot in the case that does not change when the source changes.

  7. Which data page scope makes data available across all cases a user works on during a single session, but not to other users?

    Answer: Requestor

    Requestor scope shares the data page across all threads of one user session.