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Data Analysis & Decision Making Flashcards

7 cards from real CFD practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Data Analysis & Decision Making flashcards as text
  1. A florist's point-of-sale data reveals that customers who buy flowers for birthdays return on average 4.2 times per year. This metric is most useful for:

    Answer: Designing a birthday reminder subscription or loyalty campaign

    High repeat purchase frequency for birthdays makes subscription or reminder programs highly effective at capturing that predictable demand.

  2. A floral shop wants to evaluate whether to add a new product line. The decision framework should prioritize which data first?

    Answer: Gross margin, demand signals from existing customers, and storage requirements

    Profitability, demonstrated demand, and operational feasibility form the core evidence base for a product expansion decision.

  3. Monthly financial data shows that overhead costs grew 20% while revenue grew only 8%. Which action is most directly indicated by this trend?

    Answer: Conduct a line-item overhead audit to identify and reduce controllable costs

    When overhead outpaces revenue growth, a detailed audit identifies specific cost drivers that can be reduced or eliminated.

  4. A designer reviews event data and finds corporate clients represent 15% of orders but 35% of total revenue. This data suggests:

    Answer: Corporate clients should receive dedicated sales attention and service tiers

    A disproportionately high revenue share justifies dedicated resources to retain and grow the corporate segment.

  5. A florist uses a simple A/B test: half of email subscribers receive a 10% discount offer, the other half receive a 'free vase' offer. Open rates are equal, but the free-vase group converts at 18% versus 11% for the discount group. What should the florist conclude?

    Answer: The free-vase offer is more effective and should be adopted as the primary promotion

    A consistently higher conversion rate on the same open rate volume is sufficient evidence to favor the free-vase offer.

  6. A floral designer tracks that the average cost to acquire a new customer is $28, while the average customer lifetime value is $210. What does this 7.5:1 ratio indicate?

    Answer: The acquisition investment is generating strong returns and marketing spend can be increased

    A lifetime value to acquisition cost ratio above 3:1 typically indicates healthy unit economics that justify increased marketing investment.

  7. A florist's data shows that arrangement returns and replacements cost $1,800 annually, primarily tied to one perishable variety. The data-driven decision is to:

    Answer: Replace that variety with a more reliable alternative and recalculate total cost savings

    Substituting the problematic variety and measuring the resulting cost reduction validates the decision with concrete data.