Client Communication and Behavioral Coaching Flashcards

Which behavior change technique uses a written commitment between the trainer and the client?

Answer: Behavioral contract

A behavioral contract formalizes the client's commitment to specific goals and actions.

A client says, "I'm terrible at exercise; I always mess it up." Which strategy helps reframe this negative self-talk?

Answer: Cognitive restructuring to identify and replace the unhelpful thought

Cognitive restructuring helps clients challenge distorted thoughts and replace them with more accurate ones.

Which is an outcome goal rather than a process goal?

Answer: Reduce knee valgus during the overhead squat assessment within 8 weeks

Outcome goals target an end result, while process goals target the behaviors that lead to it.

Why is it useful to explain to a client how their assessment findings connect to their goals?

Answer: It increases understanding and perceived relevance, which improves buy-in and adherence

Clients stick with programs better when they understand why each corrective strategy matters to them.

Which approach best supports client autonomy when designing a home corrective program?

Answer: Offering a few exercise options and letting the client choose times that fit their schedule

Giving meaningful choices builds a sense of autonomy, which strengthens intrinsic motivation.

When responding to a client's resistance ("sustain talk"), what is the recommended motivational interviewing approach?

Answer: Roll with resistance by reflecting and exploring rather than confronting

Confronting resistance usually increases it, while reflecting and exploring lowers defensiveness.

A client prefers detailed explanations and wants to know the anatomy behind every exercise. How should the trainer adapt their communication?

Answer: Give clear, evidence-based rationale in plain language and visuals as needed

Matching communication to the client's learning preferences improves understanding and engagement.