CAADE Insurance and Legal Procedures 2 — Questions and Answers
Question 1: Under which legal doctrine can an insurer who pays a claim then pursue the at-fault third party for reimbursement?
- Subrogation (Correct answer)
- Indemnification
- Arbitration
- Estoppel
Correct answer: Subrogation
Subrogation allows the insurer to step into the insured's legal shoes and recover paid claim amounts from the responsible third party.
Question 2: A vehicle owner disputes the insurer's total loss valuation. The most common contractual mechanism to resolve this without litigation is:
- Appraisal clause invocation (Correct answer)
- Filing a bad faith lawsuit
- Requesting a state audit
- Demanding a jury trial
Correct answer: Appraisal clause invocation
Most auto policies include an appraisal clause that allows both parties to hire independent appraisers whose umpire decision is binding.
Question 3: Which federal law requires insurers to provide written explanations when denying or partially paying auto insurance claims?
- Unfair Claims Settlement Practices Act (Correct answer)
- McCarran-Ferguson Act
- Employee Retirement Income Security Act
- Truth in Lending Act
Correct answer: Unfair Claims Settlement Practices Act
The Unfair Claims Settlement Practices Act (UCSPA) mandates that insurers communicate claim decisions in writing with clear explanations.
Question 4: When a claimant signs a release of liability in exchange for a settlement check, this document is legally known as:
- A full and final release (Correct answer)
- A proof of loss form
- A reservation of rights letter
- An assignment of benefits
Correct answer: A full and final release
A full and final release extinguishes all claims related to the loss once the claimant accepts the settlement payment.
Question 5: An insurer issues a 'reservation of rights' letter when:
- It is investigating a claim where coverage may not apply (Correct answer)
- A claimant requests an independent medical exam
- A vehicle is declared a total loss
- The claimant hires a public adjuster
Correct answer: It is investigating a claim where coverage may not apply
A reservation of rights letter notifies the insured that the insurer is handling the claim while preserving its right to deny coverage if a policy exclusion applies.
Question 6: Which valuation method for total loss settlement is most commonly required by state regulations in the United States?
- Actual Cash Value (ACV) (Correct answer)
- Replacement Cost Value (RCV)
- Original Purchase Price
- Agreed Value
Correct answer: Actual Cash Value (ACV)
Most state regulations mandate that total loss settlements be based on Actual Cash Value, which accounts for depreciation from the vehicle's replacement cost.
Question 7: A lienholder listed on an auto insurance policy has a legal right to:
- Receive payment up to the outstanding loan balance in a total loss settlement (Correct answer)
- Deny any claim filed by the insured
- Cancel the policy at will
- Increase deductibles without insured consent
Correct answer: Receive payment up to the outstanding loan balance in a total loss settlement
A lienholder has a secured interest in the vehicle and is entitled to claim proceeds up to the loan balance owed before the vehicle owner receives remaining funds.
