ASE Suspension and Steering — Questions and Answers
Question 1: What diagnostic procedure is fundamental to suspension and steering?
- Replacing parts until the problem stops
- Systematic diagnostic process using scan tools, visual inspection, and test procedures (Correct answer)
- Asking the customer what they think is wrong
- Starting with the most expensive repair
Correct answer: Systematic diagnostic process using scan tools, visual inspection, and test procedures
A systematic diagnostic approach using proper tools and procedures identifies the root cause accurately and efficiently.
Question 2: What safety precaution is critical when performing suspension and steering work?
- Safety precautions slow down work
- Following all manufacturer safety warnings, using proper PPE, and securing the vehicle (Correct answer)
- Safety is only important for major repairs
- Experienced technicians don't need safety precautions
Correct answer: Following all manufacturer safety warnings, using proper PPE, and securing the vehicle
Following manufacturer safety warnings, wearing PPE, and properly securing vehicles prevents injuries and liability.
Question 3: How should suspension and steering repairs be documented?
- Verbal communication with the customer is sufficient
- Complete documentation including findings, repairs performed, parts used, and recommendations (Correct answer)
- Documentation is only needed for warranty work
- Take photos only
Correct answer: Complete documentation including findings, repairs performed, parts used, and recommendations
Complete documentation protects both the technician and the customer, and provides a service history for the vehicle.
Question 4: What environmental regulation applies to suspension and steering?
- Environmental rules don't apply to auto repair
- Proper handling and disposal of fluids, refrigerants, and hazardous materials as required by EPA regulations (Correct answer)
- Environmental compliance is optional for small shops
- Only diesel shops need to follow environmental rules
Correct answer: Proper handling and disposal of fluids, refrigerants, and hazardous materials as required by EPA regulations
EPA regulations require proper handling and disposal of automotive fluids, refrigerants, and hazardous materials regardless of shop size.
Question 5: How should a technician verify a suspension and steering repair is complete?
- If the warning light is off, the repair is complete
- Perform a thorough road test, recheck all work, and verify with diagnostic tools (Correct answer)
- Ask the customer if they notice a difference
- Check only the specific component that was repaired
Correct answer: Perform a thorough road test, recheck all work, and verify with diagnostic tools
A thorough verification process including road testing, visual rechecking, and diagnostic confirmation ensures the repair is complete and safe.
Question 6: What manufacturer specification must be followed in suspension and steering?
- Specifications are suggestions, not requirements
- Follow all manufacturer torque specs, fluid types, and procedures as specified in service information (Correct answer)
- Use aftermarket specifications for all repairs
- Experienced technicians can estimate specifications
Correct answer: Follow all manufacturer torque specs, fluid types, and procedures as specified in service information
Manufacturer specifications ensure components function correctly and safely — deviating can cause failures and void warranties.
