ANM Human Resource Management 2 — Questions and Answers
Question 1: An ANM notices a nurse consistently arriving 10-15 minutes late. What is the MOST appropriate first step?
- Issue a written warning immediately
- Document occurrences and hold a private counseling session (Correct answer)
- Report the nurse to HR without speaking to them first
- Ignore the pattern and monitor for one more month
Correct answer: Document occurrences and hold a private counseling session
Progressive discipline begins with documentation and a private counseling conversation before formal warnings are issued.
Question 2: Which interviewing technique is MOST effective for predicting future job performance based on past behavior?
- Situational interviewing
- Behavioral interviewing (Correct answer)
- Stress interviewing
- Unstructured interviewing
Correct answer: Behavioral interviewing
Behavioral interviewing (STAR method) uses past behavior as the best predictor of future performance.
Question 3: An ANM must staff a unit during a severe snowstorm. Which staffing action is MOST appropriate?
- Mandate overtime for all off-duty nurses without notice
- Activate the emergency staffing plan and contact on-call staff (Correct answer)
- Close the unit and divert patients immediately
- Allow current shift staff to leave when replacements are unavailable
Correct answer: Activate the emergency staffing plan and contact on-call staff
Emergency staffing plans exist for disaster scenarios and should be activated per institutional policy before other measures.
Question 4: Under the Family and Medical Leave Act (FMLA), eligible employees are entitled to how many weeks of unpaid leave per year?
- 6 weeks
- 10 weeks
- 12 weeks (Correct answer)
- 16 weeks
Correct answer: 12 weeks
FMLA provides eligible employees up to 12 weeks of unpaid, job-protected leave per year for qualifying reasons.
Question 5: A float pool nurse assigned to your unit disagrees with your unit's documentation protocol. What is the BEST response?
- Allow the float nurse to use their home unit protocol
- Explain that unit-specific policies must be followed regardless of home unit practices (Correct answer)
- Reassign the float nurse back to their home unit
- Report the nurse for insubordination immediately
Correct answer: Explain that unit-specific policies must be followed regardless of home unit practices
All staff working on a unit must follow that unit's policies and procedures to ensure patient safety and consistency.
Question 6: Which of the following BEST describes the purpose of a job description?
- To rank employees for merit increases
- To define essential functions, qualifications, and reporting relationships for a position (Correct answer)
- To serve as a legal contract between employer and employee
- To outline the performance evaluation criteria only
Correct answer: To define essential functions, qualifications, and reporting relationships for a position
A job description identifies the essential functions, required qualifications, and reporting structure of a role.
Question 7: A nurse reports that a colleague made a comment she found racially offensive. As ANM, your FIRST action should be to:
- Investigate independently before involving HR
- Tell the reporting nurse to handle the situation personally
- Document the report and notify HR or your supervisor per policy (Correct answer)
- Confront the accused nurse publicly to deter future behavior
Correct answer: Document the report and notify HR or your supervisor per policy
Reports of discrimination or harassment must be documented and escalated to HR per institutional policy to ensure proper investigation.
