FREE GGST Situational Reasoning Question and Answers
In general, when tackling challenging tasks at work, you should:
Explanation:
It is an example of being proactive in that you actively seek for solutions to problems you have never encountered before. This response demonstrates adaptation since it demonstrates a positive attitude toward dealing with a novel issue. You are demonstrating your independence because, in contrast to the other answer options, you are actively looking for novel solutions to a challenging situation.
This question seeks an answer that demonstrates adaptation in a favorable light, along with initiative and independence. In order to select the response that best reflects all of these attributes, attempt to exclude any that reflect them adversely. Keep in mind that the question asks what you would typically do, so you should think about what would happen if each response were how you often handle novel situations.
Your presentation regarding a significant client is due by the end of the week, and Josh from the sales department and you have been working on it. The board of directors will hear your work from your supervisor. Travis is in charge of compiling customer-related data, and you are in charge of turning that data into presentation slides. Travis accidentally gathered the data from the incorrect document, which led you to create 30 incorrect presentations. Your boss is depending on the presentation to be prepared for the weekend meeting in time.
What is the best course of action?
Explanation:
It makes use of the technique of taking responsibility and owning up to faults. Although Josh had a bigger hand in making the error during data collection, you are demonstrating your ability to operate as a team member by taking responsibility for the error (teamwork). By confessing that you both made a mistake to the supervisor, you are demonstrating your accountability and having the moral character to own up to your faults. This will help the supervisor consider the prospect that you might miss the deadline. Your team has the chance to complete the task successfully and by the deadline if everyone pitches in to fix the error.
With this question, candidates are evaluated on their capacity for delegating tasks within a team as well as their readiness to accept responsibility for their errors. The key to answering the issue is to select a solution that solves the problem effectively while including both honesty and teamwork.
Your boss ordered you to acquire significant data from the internet, analyze it, and compose it into a report two days ago. The report is due in two days, and according to your boss, it is crucial to the team's project. You injured your left hand accidentally while cooking yesterday. Although the injury is not significant, you are worried that you won't be able to finish the report in time because your typing speed has recently diminished. Sarah is well-known for her outstanding typing abilities at work. She acknowledges having just finished a crucial portion of the project she was working on at lunch.
What is the best course of action?
Explanation:
It makes sense that you would struggle to complete your assignment by the deadline. The supervisor ought to be aware of your difficulty finishing the report on your own and whether Sarah is accessible to assist you. Additionally, your boss has to be aware that your injury is interfering with your ability to do your job because he may need you for other, related tasks after the present project's deadline. It demonstrates teamwork to be willing to ask Sarah for assistance when it is necessary. Additionally, your capacity to operate under supervision is demonstrated by your desire to interact with your boss.
Your capacity to cooperate with others and under direction will be evaluated by this question. The conundrum of whether or not asking for team assistance is appropriate and whether or not requesting your boss to do so is addressed in the question. It also addresses meeting deadlines on schedule and acknowledging that there might be a problem doing so. All of the aforementioned must be balanced in the right answer.
For your friend's birthday celebration, you've planned a night out with buddies after work. You've already discussed your early departure request with your boss. But as you prepare to leave, you notice that a line of customers has just entered the shop, and there is only one team member available to assist them.
What would you do?
Explanation:
You are faced with a situation in this question where your personal interests and the needs of your business or team are at odds. Searching for a balance while responding to this kind of question is a solid rule of thumb. Although you should be devoted to your job, you should also honor your personal obligations and other responsibilities. Teamwork and prioritizing are evaluated by this question. Let's examine how the response options illustrate these competencies.
Dave has a list of things he needs to get done at work every day by the end of the day. Even though he typically completes his responsibilities on time, Dave occasionally discovers that the day is almost finished and he won't have time to complete everything before going home.
Dave's best course of action is to:
Explanation:
Although this response does not provide a quick fix for the issue, it does demonstrate to the assessors that you are aware of how important it is to organize and prioritize your duties and how doing so could improve the effectiveness of your job. That is why we determined that this reaction is the most appropriate in this situation. The fact that you are demonstrating greater independence in this response makes it superior. This method best exhibits your ability to prioritize.
Although this question pertains to a fictional character named Dave, you should always believe that questions like this are asking about how YOU would react to a particular scenario. By questioning you about another individual, the administrators have devised a cunning approach to evaluate your propensity for making decisions.
Two days earlier, a list of assignments for Jane was issued. She completed her chores after working quickly and effectively. The person in charge of Jane is working from a different location today.
What can Jane do to respond in the most productive way?
Explanation:
Jane's supervisor is best suited to assist her because he has a greater understanding of the issues affecting the team's productivity as a whole. Jane is demonstrating working with supervision abilities by being able to speak with the supervisor directly. She is demonstrating prioritization skills by realizing how important it is to set priorities. Jane calls the supervisor on her own, which is another example of her initiative.
Effective work prioritization and knowing when to ask a supervisor for assistance are the topics of this inquiry.
You've seen Jimmy reading a newspaper while the boss has been out of the office for the previous week. Jimmy appears to be reading at work when he ought to be finishing up his chores, and the boss was missing a lot last week.
What would you start with?
Explanation:
In this case, your communication is direct and convincing. You are properly supporting your claim with an argument. Additionally, you are attempting to persuade Jimmy by demonstrating to him how his actions are associated with the success of the team and how he has a stake in finding a solution. This response demonstrates strong teamwork, persuasive, and communication abilities. Therefore, we decided that this was the best answer.