FREE Walmart Knowledge Questions and Answers

Which of the following is not correct?

We can make policy exceptions.

The customer has the option of returning the goods to the store.

If an item is delivered late, the customer will automatically receive a discount.

During the checkout process, customers can specify their shipping address.

Correct! Wrong!

How long does it take for a refund to be deposited back to a credit or debit card?

30 days

5 days

48 hours

24 hours

Correct! Wrong!

What is the name of the system where a refund should be processed?

CCA

Right Now

Interceptas

VCC

Correct! Wrong!

Which of the following problems does the Customer Resolution Team need to be notified about?

After 5 business days, the authorization hold is not removed.

The customer threatens to contact the BBB.

The customer is curious about the return policy for certain items.

The customer is unable to place an order.

Correct! Wrong!

Which of the following is not a valid payment method combination on Walmart.com?

Three Gift Cards

One Debit Card/Walmart Gift Card

Paypal

Debit Card/ Credit Card

Correct! Wrong!

A finance hold happens when:

The credit card was approved.

The item is no longer available.

The system identifies an order as possibly fraudulent and holds it for 48 hours.

The order of the customer was canceled.

Correct! Wrong!

Choose the tool that we use to report fraudulent charges.

None of these options are correct

CCA

Right Now

VCC

Correct! Wrong!

FREE Walmart Knowledge Questions and Answers

Which of the following is not correct?

How long does it take for a refund to be deposited back to a credit or debit card?

What is the name of the system where a refund should be processed?

Which of the following problems does the Customer Resolution Team need to be notified about?

Which of the following is not a valid payment method combination on Walmart.com?

A finance hold happens when:

Choose the tool that we use to report fraudulent charges.

FREE Walmart Aptitude Assessment Test Questions and Answers

FREE Walmart Maintenance Test Question and Answers

FREE Walmart Maintenance Technician Question and Answers

FREE Walmart Maintenance Assessment Question and Answers

FREE Walmart Order Management Questions and Answers

Which of the following is not correct?

How long does it take for a refund to be deposited back to a credit or debit card?

What is the name of the system where a refund should be processed?

Which of the following problems does the Customer Resolution Team need to be notified about?

Which of the following is not a valid payment method combination on Walmart.com?

A finance hold happens when:

Choose the tool that we use to report fraudulent charges.

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