Certified Business Analysis Professional Test #1
Maria is a business analyst who works for a small manufacturer of custom furniture. Paula has been asked to spearhead a project to update and restate (where necessary) the organization's plan for the upcoming fiscal year by Beverly, the newly appointed chief executive. Paula recently oversaw a planning workshop with top managers and has recorded the following observations regarding the issues brought up during the workshop:
By the conclusion of the fiscal year, the company aims to supply 10% of the local market for custom furniture.
b) Will spend money on local radio advertising and hire a creative team to create a suitable commercial
c) Won't contemplate purchasing a new line of high-tech seats until after reviewing the final draft of the annual accounts.
d) Will use modern 3D printing technology to its advantage when providing quotes for custom furniture designs.
e) Understands that custom furniture will always cost more than mass-produced, basic furniture.
Which of these notes will she analyze the MOST?
The correct answer:
a, b and c.
The congruent Business Activity Model has been described in the following ways.
a) Outlines the proper way for a business process to function.
b) Outlines the capabilities that a business system should have.
b) A theoretical framework.
d) Typically prepared prior to requirements definition.
e) Contains the viewpoints of all parties involved
Which of the following is TRUE?
The correct answer:
a, b and c
Which key collection of data needs to be specified in the deliverable for project scoping activities?
Explanation:
Deliverables are the products of a project, including meeting minutes, project reports, and project plans. Contrarily, product deliverables may include contracts, mobile applications, software, hardware, or even test assessment reports.
What does the Zachman Framework's "How" capture?
The correct answer:
Process and functions
The following Key Performance Indicator (KPI) will be used by an airline to monitor one of its Critical Success Factors (CSFs), customer service. The KPI is the proportion of consumers who, in an independently administered customer survey, rated our service as good.
The performance goal connected to the KPI for the current year is 70%. Therefore, the airline strives to have at least 70% of consumers rate its service as good.
Which of the subsequent business activity model tasks would determine whether the KPI and its corresponding performance goal are being met?
The correct answer:
Deliver customer service.
What exactly does SWOT mean?
Explanation:
An analysis of your business's strengths, weaknesses, opportunities, and threats, or SWOT, looks at both internal and external elements that could have an impact.
Who is the key party involved in developing and maintaining the business architecture?
Explanation:
In a hierarchical organization, middle management is the intermediate management level that reports to executive management and is in charge of "team leading" and/or "specialized" line managers. The performance and output of junior staff members are indirectly the responsibility of middle management (via line management).
Since middle managers have the authority to speak and act on behalf of the organization to line managers, junior employees, and customers, middle management is viewed as a senior (or semi-executive) role in contrast to line management.