ServSafe Alcohol Test – Primary and Advanced 1
A 60-ounce pitcher of beer holds how many drinks?
A drink is defined as 12 ounces of beer. In five drinks, you'll get 60 ounces of beer because each drink is 12 ounces.
What security feature is frequently introduced to IDs to keep them away for counterfeiting?
Ultraviolet text and images are often added to IDs as they're difficult for counterfeiters to recreate.
A drunk customer presents you a valid ID to gain entry to the bar. What should you do?
If you cannot talk the customer out of entering the bar, do not serve the person. Also, try to get the person to give you his or her car keys and help the person to find an alternate way home. Never try to physically keep a customer from moving anywhere.
What should you do if your manager orders you to serve a drunk customer "since he is a regular'?"
You should always follow alcohol regulations as best you can. If you are ever in a situation that makes you uncomfortable, you should consult the owner or the personnel department.
Which of these is the least likely to be accepted as proof of identity?
Driver’s licenses, state IDs, and passports are considered appropriate identification in most states, whereas birth certificates, school IDs, and voter registration cards are not.
You noticed that the newly arrived guest is intoxicated. What are you supposed to do?
Employees should make every effort to keep the person from entering the establishment drunk, but they should not physically restrain or touch the person. Serving someone who seems to be or is intoxicated is also against the law, even if they have a designated driver or are taking a cab home.
When it comes to refusing service to a minor, what should you do?
Notify your manager and confiscate their ID whenever you have to refuse service to a minor.
Some states have laws prohibiting the sale of alcohol to those who are _______, and these regulations hold the server and the business liable?
Due to liability concerns, some states prohibit selling more alcohol to an obviously drunk person. None of the other options are covered by state legislation in any way.
What should you do when you've finished serving a guest?
You must ensure that a guest gets home safely or arrived at their destination once you have done serving them.
The following agencies are in charge of issuing and monitoring liquor licenses:
Liquor licenses are issued and monitored by the liquor authority.
What indicator of intoxication is a person complaining about the strength of a drink after consuming others of the same strength?
When a person complains about the strength of a drink after drinking others of the same strength, this means that the person is demonstrating impaired judgement and not active judgement.
Which of the following counts as "one drink"?
5 ounces of wine (12 percent alcohol), 12 ounces of beer (4-5 percent alcohol), 1 ounce of 100 proof liquor, or 1.5 ounces of 80 proof liquor constitute one drink.
There's been a fight. What should be your top priority?
A fight can quickly escalate to a situation where someone is injured or killed. Your first step should be to call the police, as they are best equipped to handle these types of violent situations. Calling a manager for help and removing surrounding guests are also important actions to take, but should be done after the police are summoned. You should never try and break up a fight yourself.
What types of offenses can the liquor authority issue citations for?
It is not against the law to serve a pregnant woman, if you refused service to her it would be discrimination because of her gender.
You welcomed a guest, however you noticed that he seems uneasy and nervous. What do you thinkmight be the reason?
Nervousness can indicate deceit, such as when a minor tries to buy alcohol.
The "BAC" is a measure of how much alcohol is in what person's system?
The term "BAC" refers to the amount of alcohol in a person's blood. Those abbreviations stands for Blood Alcohol Content.